Got questions about your order?
What is your refund and exchange policy?
If you are not happy with your order for any reason, we will send you a replacement at no additional cost to you or your money back, no questions asked! That is our Happiness Guarantee hard at work for you! 😊
Reach out to our customer care team with your order # and a brief description of your inquiry, and we will be able to assist you with whatever you need.
When will my order ship?
Orders are typically shipped within 48 hours once payments have been processed and are shipped before 3PM EST on business days.
When will I receive my order?
Orders are usually shipped within 48 hours via standard delivery (3-7 business days). You will receive an email confirmation in addition to your tracking number once your order has been sent.
Orders are shipped using FedEx, UPS, USPS and other third-party carriers if required. Shipping time might vary depending on location, shipment method and other factors.